I made a pretty big clerical mess in the library this week and it took many people to help straighten it out. I sent e-mails requesting help, along with apologies
One of my fellow librarians wrote this back to me, "Never Apologize". She said it simply, with no anger. Never Apologize. It warmed my heart. It gave me the ability to face my mountain of work, rising hostility, and the feelings of inadequacy.
So, for the rest of this week, I'm not apologizing. If that doesn't work....I'm going to resort to a well timed, "SUCK IT, MONKEYS!" (Thank you Liz Lemon)